G30 Responsible Gaming — Play Healthy, Play Mindfully
G30 believes online entertainment should be enjoyed in a healthy and controlled manner. This page provides guidelines, self-control tools, and important information to help you play responsibly.
Responsible gaming is our priority. If you need help, don't hesitate to reach out to us at [email protected].
G30's Commitment to Responsible Gaming
G30 sees responsible gaming not merely as an obligation — it is a core value of our platform. We want every user to enjoy a fun entertainment experience without it negatively impacting their daily life, finances, or personal relationships.
The g30 platform is built on the understanding that online entertainment should be an enjoyable leisure activity — not a source of stress or dependency. We provide a range of tools and resources to help users maintain full control over their gaming activity.
We encourage all users to set their own personal limits before playing, understand how games work, and only use discretionary funds they can genuinely afford to set aside for entertainment — not money meant for daily needs, bills, or savings.
Warning Signs of At-Risk Behaviour
It's important to recognise the early signs of gaming behaviour that may become problematic. Please go through the following checklist honestly. If you identify with several of these points, it may be time to take steps toward self-control.
Signs to watch out for
- Playing longer than planned
- Using savings or borrowed money to play
- Feeling stressed or anxious when not playing
- Hiding gaming activity from family
- Continuing to play to "chase" losses
- Neglecting work, family, or other responsibilities
Signs of healthy play
- Play for fun, not for income
- Setting time and budget limits before playing
- Able to stop playing at any time without difficulty
- Never use essential funds for gaming
- Be open about your gaming activity with your loved ones
- Accepting losses as part of the game
Setting Time & Budget Limits
Time Limit
Set a maximum session duration before you start playing. For example, limit yourself to just one hour a day. Use your phone alarm as a reminder. When time is up, save and exit — no exceptions. Taking regular breaks helps you maintain a healthy perspective on gaming.
Budget Limit in RM
Before starting any session, decide on the maximum amount in MYR (RM) you're comfortable losing in a week or a month. Treat this like an entertainment budget — the same way you would budget for a movie or a meal out. Once that limit is reached, stop playing. Never exceed the limit you've set.
Remember: all games on the g30 platform use real money in RM. Game outcomes are random and cannot be predicted. Only play with money you can afford to lose entirely.
Self-Control Features
G30 offers several options to help users stay in control of their gaming activity. These can be requested through our support team at [email protected].
Deposit Limit
You can request daily, weekly, or monthly deposit limits on your account. Our system will decline any deposit that exceeds the limit you've set. Limits can be reduced immediately, but increasing them requires a waiting period to ensure the decision is made carefully.
Break Period
If you feel you need a break from the platform, you can request a temporary break period. During this time, access to your account will be blocked. This gives you the space to step back, reassess, and return to playing only when you're truly ready.
Self-Exclusion
For more serious cases, you may apply for a long-term self-exclusion. This will block your access to the g30 platform for an extended period. This is a significant step, and we will guide you through the process with full respect and support.
Request Self-Control Assistance
Contact our support team to request any self-control features. All requests are handled confidentially and without judgement.
Minor Protection
G30 takes seriously its responsibility to ensure our platform remains inaccessible to minors. This platform is strictly for adults aged 18 and above.
During registration, we require age verification and may request identity documents at any time. Any account suspected of belonging to an underage user will be suspended immediately while an investigation is carried out.
If you share a device with children or teenagers at home, we recommend that you:
- Always log out of your g30 account when you're done playing
- Use a strong password and never share it with anyone
- Use parental controls on shared devices
- Have open conversations with your children about the risks of gambling
Age Policy
- For users aged 18 and above only
- Age verification during registration
- Underage accounts will be suspended
- Log out after every session
- Password not shared
Life Balance & Professional Support
Online gaming is just one of many ways to have fun. g30 encourages all users to maintain a healthy balance between online entertainment and other activities in life — such as sports, time with family, hobbies, and socialising.
If you or someone you care about is showing signs of a gambling dependency, don't put off getting help. Talking to a trusted family member or friend is an important first step.
If you need professional support, there are organisations and counselling services that can help. Reach out to a healthcare professional or qualified counsellor for guidance tailored to your needs. You can also contact g30 at [email protected] for advice on next steps.
Remember — asking for help is a sign of strength, not weakness. We at g30 are always here to support you on your journey towards healthier, more balanced entertainment.
